SHIPPING + RETURNS

SHIPPING + FULFILLMENT

All orders are packed and shipped via USPS or FedEx Monday - Friday, excluding holidays. 

Standard Shipping: Orders will ship within 1-3 business day(s)
Expedited Shipping: Orders will ship within 24 business hours

Tracking information will be sent to you upon shipment. We will do our best to update you should there be any delays in receiving your order. 

Please contact us if you have not received your package after (7) business days. 

Rose West is not responsible for any lost or stolen packages.

RETURNS + EXCHANGES

At this time we do not accept returns or exchanges.

Should your order be incorrect upon receipt or if you are unsatisfied with your items please send us an email at hello@rosewestny.com and we will do our best to resolve the situation.